Privacy Policy

Last updated: 06 November 2026.

Identity and role of the data controller

jourmuxy acts as the data controller for personal data processed through this website and our services relating to professional video operation, live signal management, content distribution, camera work and high-quality media feeds for news and broadcasting. We determine the purposes and means of processing and are responsible for compliance under the UK GDPR and Data Protection Act 2018.

Scope of this notice and who it covers

This policy applies to all visitors to our site, individuals who contact us via the contact form, business representatives who engage with our media feed services, and any other persons whose personal data we process in the United Kingdom. It does not cover third-party websites linked from our pages.

Categories of personal data and sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data such as IP address, browser type and device identifiers, usage data from site interactions, and any information voluntarily provided through forms. Data is obtained directly from you, from cookies and similar technologies, and from publicly available professional directories when relevant to our broadcasting services.

Purpose-by-purpose processing and legal bases

We process data to respond to enquiries and provide quotes for media feed services on the basis of legitimate interests or contract performance. We maintain customer records and deliver services under contract. Analytics and site improvement occur under legitimate interests. Marketing communications require consent where applicable under PECR. Legal obligations such as tax or regulatory compliance form another basis. Each purpose is assessed to ensure necessity and proportionality.

Whether providing data is required and consequences

Supplying contact information is necessary to receive responses to service enquiries or to enter contracts for video and signal management. Failure to provide required data may prevent us from fulfilling requests, delivering feeds or maintaining business relationships, though browsing the site remains possible without submitting forms.

Cookies and similar technologies

We use cookies and similar tracking technologies to enable essential site functions, analyse traffic and remember preferences. Full details, including how to manage preferences, are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner and footer links.

Processors, recipients and disclosures required by law

Personal data may be shared with service providers acting as processors for hosting, analytics, email delivery and professional support services. Categories include IT infrastructure providers and payment processors where relevant. We may disclose data to regulators, law enforcement or courts when legally required. All processors are bound by contracts meeting UK GDPR standards.

International transfers and safeguards

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses approved by the Information Commissioner’s Office or other appropriate safeguards to protect your data to UK standards.

Retention periods and criteria

Enquiry data is retained for up to two years after the last contact unless a longer period is needed for contractual or legal reasons. Service records are kept for seven years to meet accounting and regulatory obligations. Technical logs are deleted after twelve months. Retention is reviewed regularly against business needs and legal requirements.

Security and data-minimisation practices

We implement technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each purpose and conduct periodic audits to reduce unnecessary holdings, though no system can guarantee absolute security against all threats.

Data subject rights and how to exercise them

You have rights of access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us using the details on our Contacts page or email info@gravitymedia.com. We will respond within one month and may request identification to protect your data.

Right to withdraw consent and object to marketing or profiling

Where processing relies on consent you may withdraw it at any time by contacting info@gravitymedia.com or using unsubscribe links. You may also object to direct marketing and any profiling for marketing purposes without charge.

Right to complain to the supervisory authority

If you believe we have not handled your data appropriately you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children and age restrictions

Our services and website are directed at professional users in the broadcasting and media industry. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for service personalisation or analytics but always includes human oversight where decisions affect individuals.

Policy changes and effective date

We review this policy periodically and will update it to reflect changes in law or our practices. The version dated 06 November 2026 replaces all earlier versions. Continued use of the site after updates constitutes acceptance of the revised terms.